Shipping policy
📦 Shipping Policy
Processing Time
Orders are processed within 1–3 business days after payment is confirmed. Please note that weekends and holidays are not included in processing time.
If there is a delay due to high order volume or stock issues, we’ll notify you by email or message through TikTok Shop.
Shipping Time & Carriers
We use TikTok Shop’s official shipping partners to ensure fast and reliable delivery.
- Standard Shipping: 3–7 business days (depending on your location)
- Express Shipping: 1–3 business days (if available)
You’ll receive a tracking number once your order has shipped.
Shipping Costs
Shipping costs are calculated at checkout based on your location and order size.
Free shipping may be offered for select promotions or order minimums.
Delivery Issues
If your order hasn’t arrived within the estimated timeframe:
- Check your tracking link.
-
Contact TikTok Shop support or our store directly.
We’ll work with the shipping provider to resolve any issues.
We are not responsible for delays caused by incorrect addresses or carrier disruptions, but we’ll always help however we can.